What is The Process in Case an Injury Occurs?

How to use your Occupational Accident Insurance (OAI) if you become injured while performing on-demand services on the Wonolo platform.

Upon Injury

  • Head to the closest medical facility immediately. 
  • Let them know you are an Independent Contractor and have OAI insurance, this is not a worker's comp claim.  
  • Provide the medical facility with the contact information and policy number for One Beacon: 1-877-441-6274  Policy # 216-002-175.
  • A One Beacon representative will verify coverage for the medical facility.

After Treatment: 

  • An OAI claim will need to be reported immediately.
  • To report the claim, call the One Beacon claims center at:

           1-877-441-6274 --24 hours a day, seven days a week.

A claims adjustor will be assigned to assist you with your claim.

  • They will ask you for additional information about your injury and email you a claims form.

You Will Need To Provide:

  • Details of time, date, location, details, of the accident.
  • Details of the types of injury that occurred. 
  • Healthcare provider information (if you have health insurance).
  • Current benefits ( Social security, Disability, PIP).
  • List of your current physicians.
  • Witnesses to your injury.

You will receive continued assistance from your claims adjustor throughout the rest of the claims process.

Please contact Support@Wonolo.com with any additional questions, and to let us know how you're doing!!

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