If you're having issues receiving your payment, we may be required to verify your identity.
Please upload a clear copy of your valid legal ID through the Pay tab on your app.
Please follow the guidelines below to make sure your legal ID is accepted.
Valid Legal ID that is acceptable:
- State drivers license
- State issued identification
- Permanent resident card
After their verification of your legal ID, your payments will be processed.
Anything that doesn't fit the following guidelines will be rejected and further delay your payment.
ID IMAGE MUST BE:
- CLEAR - NO SHADOWS
- NOT BLURRY
- CLEAR EDGES ON ALL SIDES - not cut off at all
- DON'T hold in your hand. Take the picture on FLAT SURFACE
Please contact Wonolo Support with any additional questions. Thanks!